Upstream Data is seeking a strategic and results-oriented Supply Chain Manager to oversee the end-to-end design and execution of our supply chain. This role integrates procurement, inventory management, and logistics.

The successful candidate will be responsible for maximizing operational efficiency, minimizing the total cost of ownership, and ensuring 100% material availability for production, all while maintaining financial and procedural compliance within the industrial energy sector.

Key Responsibilities

Strategic Leadership & ERP Governance

• Develop and execute a long-term roadmap for ERP utilization to ensure real-time data integrity and actionable insights for executive decision-making.
• Lead, mentor, and professionalize the Purchasing and Inventory teams; establish departmental KPIs and conduct formal performance evaluations.
• Act as the final authority on procurement policies, delegated authorization levels, and the development of Standard Operating Procedures (SOPs).

Global Sourcing & Vendor Strategy

• Cultivate and manage long-term strategic partnerships with critical manufacturers of electrical, mechanical, and structural components.
• Mitigate global supply chain risks through geographical diversification and robust contingency planning.
• Lead high-stakes negotiations for Master Service Agreements (MSAs) and Capital Expenditure (CAPEX) projects to secure favorable commercial terms.

Financial & Operational Oversight

• Manage total annual procurement spend, identifying and implementing cost-reduction initiatives that align with quality standards.
• Direct working capital strategies, effectively balancing Just-in-Time (JIT) efficiency with Just-in-Case (JIC) safety stock requirements.
• Optimize inbound and outbound logistics, overseeing international customs, brokerage compliance, and freight contract management (LTL/FTL).

Continuous Improvement & Compliance

• Utilize LEAN or Six Sigma methodologies to eliminate waste and optimize warehouse and procurement workflows.
• Ensure the supply chain remains fully transparent and compliant with internal audits, tax regulations, and Alberta OHS standards.

Qualifications & Skills

• Experience: 8+ years of progressive supply chain experience, with a minimum of 3 years in a management role within an industrial, manufacturing, or energy-related sector.
• Education: Bachelor’s Degree in Supply Chain Management, Business Administration, or Engineering.
• Designation: SCMP (Supply Chain Management Professional) designation is strongly preferred.
• Technical Proficiency: Demonstrated experience leading an ERP implementation or a major system optimization project.
• Expertise: Advanced negotiation skills and the ability to synthesize complex financial data into concise executive presentations.
• Logistics Knowledge: Proven track record in managing cross-border deliveries and calculating/minimizing total landed costs.
• Contract Management: Strong background in contract origination, legal review, and commercial negotiation.

Working Conditions

• Travel: Occasional travel to vendor sites or secondary locations may be required.
• Physical/Aptitude: Ability to physically inspect company assets and property; manual dexterity required for standard office/computer work.
• Communication: Must be comfortable conducting formal presentations to the executive leadership team.

How to Apply

Upstream Data offers a competitive compensation package and the opportunity to lead a critical function in a rapidly growing industry. Qualified candidates are invited to submit their resume and cover letter detailing their experience with ERP optimization and industrial sourcing.

Candidates can apply directly through our website, or send their applications to: jobs@upstreamdata.ca with the subject line: Supply Chain Manager - [your name] - Lloydminster

Upstream Data is seeking a strategic and results-oriented Supply Chain Manager to oversee the end-to-end design and execution of our supply chain. This role integrates procurement, inventory management, and logistics. This role is based out of our Calgary, Alberta location. 

The successful candidate will be responsible for maximizing operational efficiency, minimizing the total cost of ownership, and ensuring 100% material availability for production, all while maintaining financial and procedural compliance within the industrial energy sector.

Key Responsibilities

Strategic Leadership & ERP Governance

• Develop and execute a long-term roadmap for ERP utilization to ensure real-time data integrity and actionable insights for executive decision-making.
• Lead, mentor, and professionalize the Purchasing and Inventory teams; establish departmental KPIs and conduct formal performance evaluations.
• Act as the final authority on procurement policies, delegated authorization levels, and the development of Standard Operating Procedures (SOPs).

Global Sourcing & Vendor Strategy

• Cultivate and manage long-term strategic partnerships with critical manufacturers of electrical, mechanical, and structural components.
• Mitigate global supply chain risks through geographical diversification and robust contingency planning.
• Lead high-stakes negotiations for Master Service Agreements (MSAs) and Capital Expenditure (CAPEX) projects to secure favorable commercial terms.

Financial & Operational Oversight

• Manage total annual procurement spend, identifying and implementing cost-reduction initiatives that align with quality standards.
• Direct working capital strategies, effectively balancing Just-in-Time (JIT) efficiency with Just-in-Case (JIC) safety stock requirements.
• Optimize inbound and outbound logistics, overseeing international customs, brokerage compliance, and freight contract management (LTL/FTL).

Continuous Improvement & Compliance

• Utilize LEAN or Six Sigma methodologies to eliminate waste and optimize warehouse and procurement workflows.
• Ensure the supply chain remains fully transparent and compliant with internal audits, tax regulations, and Alberta OHS standards.

Qualifications & Skills

• Experience: 8+ years of progressive supply chain experience, with a minimum of 3 years in a management role within an industrial, manufacturing, or energy-related sector.
• Education: Bachelor’s Degree in Supply Chain Management, Business Administration, or Engineering.
• Designation: SCMP (Supply Chain Management Professional) designation is strongly preferred.
• Technical Proficiency: Demonstrated experience leading an ERP implementation or a major system optimization project.
• Expertise: Advanced negotiation skills and the ability to synthesize complex financial data into concise executive presentations.
• Logistics Knowledge: Proven track record in managing cross-border deliveries and calculating/minimizing total landed costs.
• Contract Management: Strong background in contract origination, legal review, and commercial negotiation.

Working Conditions

• Travel: Occasional travel to vendor sites or secondary locations may be required.
• Physical/Aptitude: Ability to physically inspect company assets and property; manual dexterity required for standard office/computer work.
• Communication: Must be comfortable conducting formal presentations to the executive leadership team.

How to Apply

Upstream Data offers a competitive compensation package and the opportunity to lead a critical function in a rapidly growing industry. Qualified candidates are invited to submit their resume and cover letter detailing their experience with ERP optimization and industrial sourcing.

Candidates can apply directly through our website, or send their applications to: jobs@upstreamdata.ca with the subject line: Supply Chain Manager - [your name] - Calgary

The Parts & Inventory Lead plays a critical role in supporting the daily operations of the Parts & Inventory team at Upstream Data. This position is responsible for organizing, tracking, and assembling components required for builds across multiple specialized departments, including Fabrication, Welding, Electrical, Industrial Mechanics, and Machining.

Acting as the bridge between the warehouse and the shop floor, the Parts & Inventory Lead ensures accuracy, efficiency, and organization in the parts process to support rigorous production schedules and maintain optimal inventory levels.

Key Responsibilities

• Oversee daily tasks for the Supply Chain team, including picking, moving, and facility organization.
• Provide technical training to staff on engine part identification, ERP best practices, and safe warehouse operations.
  
• Drive departmental performance to ensure accuracy in both physical inventory counts and system entries.
• Lead the "Kitting" process for engine rebuilds and fabrication projects, ensuring every bolt, gasket, and component is verified and delivered to the bay before technician work commences.
• Coordinate directly with Plant Managers to adjust delivery schedules based on shifting production priorities or urgent "Special Projects."
• Reconcile receiving errors and investigate discrepancies identified during cycle counts.
• Perform quality control spot checks on incoming high-value components to ensure they meet specifications before being binned.
• Administer routine inventory count procedures and rolling counts to minimize inventory variance.
• Manage the Core Return program for engine components, ensuring high-value trade-ins are processed and shipped to vendors to capture maximum credits.
• Optimize the warehouse layout to maximize storage density and minimize "pick time" for the team.
• Ensure all warehouse equipment (forklifts, pallet jacks, racking) is inspected and maintained in strict accordance with Alberta OHS standards.

Qualifications & Skills

• 5+ years of industrial experience, with at least 2 years in a leadership role within a warehouse or parts department.
• High level of proficiency using ERP software to manage multi-location inventory.
• Equipment Knowledge: Forklift and overhead crane experience is highly preferred.
• Regulatory Knowledge: A practical understanding of Alberta OHS legislation and safety protocols.
• Clear understanding of project cost tracking, inventory flow, and production documentation.
• Valid Class 5 Alberta Driver’s License with a clean driver’s abstract.
• Exceptional organizational skills, keen attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Working Conditions

• Work is primarily performed in a shop and warehouse environment with exposure to noise, dust, and moving mechanical equipment.
• Occasional lifting, bending, and standing for extended periods is required.
• Use of Personal Protective Equipment (PPE) is mandatory (safety boots, gloves, hard hat, and eye protection).

How to Apply

We encourage you to apply directly through our website, or send your resume & cover letter to Jobs@upstreamdata.ca with the subject line: Parts & Inventory Lead - Llyodminster - {your name}

Upstream Data is seeking a disciplined and safety-conscious Forklift Operator to join our warehouse team. Working in tandem with our current Forklift Operator, you will be a key part of a two-person handling team responsible for the precise movement of materials, loading and unloading deliveries, and maintaining the organized storage of assets critical to our energy-tech production.

The successful candidate will be a collaborative professional who thrives in a shared workspace, ensuring that inventory moves efficiently while upholding the highest standards of safety and procedural compliance.

Key Responsibilities

• Material Handling & Team Collaboration
• Work closely with the existing Forklift Operator to coordinate the movement of materials between production areas, storage facilities, and loading docks.
• Execute the safe loading and unloading of goods from trucks, ensuring clear communication with your partner to manage traffic and workflow safely.
• Organise and stage inventory to optimize warehouse space and support production timelines.
• Perform routine daily inspections and basic maintenance on forklifts and related warehouse equipment to ensure operational readiness.
• Inspect incoming and outgoing products to verify they meet company quality standards and specifications.
• Maintain accurate, real-time records of inventory movements and deliveries.
• Adhere to all company policies, provincial safety regulations (Alberta OHS), and industry best practices.
• Maintain valid safety tickets and certifications required for both warehouse and potential field-based tasks.
• Actively participate in maintaining a clean, hazard-free work environment through shared responsibility.
• Assist the broader warehouse team with essential tasks including packaging, labeling, and inventory auditing.
• Collaborate with the procurement and production teams to ensure timely material availability.

Qualifications & Skills

• High school diploma or equivalent
• Valid forklift operator certification is mandatory.
• Proven experience operating industrial forklifts in a warehouse or manufacturing setting.
• Familiarity with warehouse flow, inventory management principles, and shipping/receiving documentation.
• Excellent communication skills and a "team-first" attitude, specifically the ability to coordinate tasks effectively with another operator in the same area.
• Physical Requirements: Ability to perform physically demanding work, including lifting heavy objects and remaining mobile throughout the shift.

Working Conditions & Hours

• Standard Hours: 8:00 am – 4:30 pm, Monday through Friday, with a 30-minute lunch break.
• Punctuality is essential; the employee is expected to be at their station and ready to commence work by 8:00 am.
• Work is performed in an industrial warehouse setting alongside other machinery and personnel.

How to Apply
If you are a safety-first operator who enjoys working as part of a dedicated team, we encourage you to apply directly through our website, or send your resume & cover letter to Jobs@upstreamdata.ca with the subject line: Forklift Operator - Llyodminster - {your name}

Qualifications: 

• Valid Class 5 driver’s license (clean abstract preferred).

• 3-5 years of proven mechanical experience, preferably within a fabrication, manufacturing, or oil and gas environment.

• Strong knowledge of mechanical systems, diagnostics, and routine maintenance procedures.

• Ability to work independently with minimal supervision in a fast-paced environment.

• Excellent communication skills, both verbal and written.

• High attention to detail, accuracy, and safety.

• Ability to maintain composure and professionalism under pressure.

• Strong interpersonal skills, with the ability to work effectively within a diverse team.

• Trade certification is considered an asset but not required.

Position Summary:

The Mechanic is responsible for performing maintenance, troubleshooting, diagnostics, and repairs on company equipment and vehicles to ensure operational efficiency, safety, and reliability. This role supports manufacturing and field operations by ensuring all mechanical systems and components meet company and regulatory standards.

Key Responsibilities

• Perform scheduled and unscheduled maintenance, inspections, and repairs on company equipment, tools, and vehicles.

• Diagnose and troubleshoot mechanical, hydraulic, and electrical issues to identify root causes.

• Conduct installations of new or additional mechanical equipment as required.

• Ensure accurate completion of work orders and service records in accordance with company standards.

• Maintain detailed maintenance documentation and update logs for all repairs and services performed.

• Assist with the ordering of replacement parts, supplies, and equipment to support repair and maintenance needs.

• Test repaired equipment to confirm operational readiness and compliance with safety standards.

• Maintain a clean and safe work environment in accordance with Occupational Health and Safety (OHS) regulations.

• Adhere to all company policies and procedures, including safety, environmental, and operational standards.

• Collaborate with team members and management to identify opportunities for process improvements.

• Participate in preventive and predictive maintenance programs.

• Other other tasks and duties as assigned.

About the Role
As a Sheet Metal Fabricator, you’ll bring technical drawings to life - cutting, shaping, and assembling custom metal components for our innovative energy products. You’ll work with a variety of tools and technologies, from light metalworking machinery to advanced laser and plasma cutting equipment. This hands-on role is perfect for someone who thrives in a fast-paced shop environment and enjoys seeing their work make a real impact.

What You’ll Do

• Interpret blueprints, technical drawings, and project specifications.

• Lay out, measure, and mark materials with accuracy and attention to detail.

• Operate fabrication equipment including shears, brakes, punches, and drill presses.

• Perform precision cutting using computerized laser or plasma systems.

• Fit, join, and finish sheet metal components to create complete assemblies.

• Ensure all products meet quality standards and safety regulations.

• Collaborate with welding, electrical, and production teams to support project flow.

• Assist with general shop upkeep and material handling.

What You Bring

• Experience in oilfield fabrication or related metalwork is an asset.

• Ability to read and interpret engineering drawings.

• Mechanical aptitude and proficiency with fabrication equipment.

• Excellent attention to detail and commitment to craftsmanship.

• Valid safety tickets for fieldwork (or willingness to obtain).

• A strong work ethic and dedication to teamwork and safety.

Why Join Upstream Data

• Competitive compensation and benefits package.

• Steady, full-time hours.

• Opportunities to grow your skills in a forward-thinking manufacturing company.

• Work on innovative, custom-built products designed and fabricated right here in Lloydminster.

If you’re ready to build something that matters - apply today and join a team that values skill, precision, and pride in every weld and cut.

We are seeking an experienced Natural Gas Engine Technician to support the maintenance, troubleshooting, and repair of oilfield natural gas engines and generators used in hydraulic pumping units and related applications. This role is not suitable for entry-level or apprentice candidates. We will only be considering applicants with direct, hands-on experience working on oilfield natural gas engines in the region. Wages will be based on experience & qualifications, and may not follow the posted ranges.

Key Responsibilities

• Perform maintenance, diagnostics, and repairs on natural gas engines and generators
• Service and troubleshoot engines commonly used in oilfield applications, including but not limited to: 4.3L and 5.7L small block engines & engines used on hydraulic pumping units
• Identify mechanical, ignition, fuel, and control system issues
• Conduct preventative maintenance to ensure reliability and uptime
• Complete service documentation and maintenance reports
• Work safely and in compliance with company and site safety standards
• Travel to field locations as required

Required Experience & Qualifications

• Proven, relevant experience maintaining oilfield natural gas engines (mandatory)
• Hands-on experience with 4.3L / 5.7L small block engines or similar natural gas engines
• Experience working on natural gas generator systems
• Strong mechanical troubleshooting skills
• Ability to work independently in the field
• Valid Class 5 driver’s license
• Strong understanding of oilfield safety practices

How to Apply

Interested applicants can directly submit their resumes to: Katrina@upstreamdata.ca or apply directly through our website! Applications without relevant experience may not be contacted.

Position Summary
Reporting to the Engineering Manager, the Mechanical Engineer / Mechanical Engineering Technologist supports the design, development, and continuous improvement of Upstream Data’s product lines. This role focuses on mechanical design, documentation, and production support, with opportunities to take ownership of product development initiatives and contribute to proprietary equipment design.

The successful candidate will work closely with manufacturing, supply chain, and cross-functional teams to ensure designs are functional, manufacturable, and aligned with business objectives.

Qualifications

• Degree or diploma in Mechanical Engineering or Mechanical Engineering Technology
• Experience or exposure to mechanical design in a manufacturing environment is a strong asset
• Experience with upstream oil and gas facility design or natural gas power generation systems is a strong asset
• Proficiency with SolidWorks and/or AutoCAD preferred
• Self-motivated, adaptable, and able to work in a fast-paced environment
• Valid driver’s licence with reliable transportation and ability to provide a clean driver’s abstract

Key Responsibilities

Product Design & Development

• Lead and support mechanical design activities for new and existing product lines from concept through production release
• Own mechanical design aspects of assigned product development initiatives
• Translate functional and operational requirements into robust, manufacturable mechanical designs
• Develop 3D models, assemblies, and detailed drawings using SolidWorks, AutoCAD, or equivalent software

Manufacturing & Production Support

• Collaborate with manufacturing and supply chain teams to ensure designs are cost-effective, scalable, and manufacturable
• Support prototype builds, testing, and validation, incorporating feedback into design iterations
• Assist with design for manufacturability (DFM) and design for assembly (DFA) initiatives
• Provide engineering support to production, including troubleshooting and continuous improvement efforts

Documentation & Engineering Standards

• Prepare and maintain engineering documentation, including drawings, bills of materials (BOMs), specifications, and revision control
• Support adherence to engineering standards, best practices, and quality requirements
• Participate in engineering change processes and product lifecycle management activities

Cross-Functional Collaboration

• Work closely with engineering, operations, procurement, and leadership teams to align designs with operational and business needs
• Clearly communicate design intent, changes, and technical considerations to both technical and non-technical stakeholders

Continuous Improvement & Innovation

• Identify opportunities to improve existing designs for performance, reliability, cost, and manufacturability
• Stay current with relevant materials, manufacturing methods, and design tools to support ongoing innovation

Working Conditions

• On-site role within an active manufacturing environment
• Regular interaction with production and operations personnel and movement throughout the shop floor
• Must be comfortable working near manufacturing equipment and following all safety and PPE requirements
• Ability to lift up to 50 lbs as required

Work Location
This position may be based in Lloydminster, AB or Calgary, AB.

How to Apply
Apply today directly through our website, or send your resume & cover letter to Katrina@upstreamdata.ca with the subject line: Mechanical Engineer/Technologist - Lloydminster - {your name}

The Opportunity 
We are proactively seeking a Project Scheduler to join our team during our next expansion phase later this year. This is a "Future Talent" posting to connect with candidates now to prepare for our upcoming project load.

The Role
As a Project Scheduler, you are responsible for bringing structure and visibility to our builds, ensuring that complex projects are delivered on time and within scope.

Key Responsibilities

• Master Scheduling: Develop, baseline, and maintain detailed project schedules (WBS) from engineering through to final delivery.
• Critical Path Management: Identify dependencies, analyze risks, and recommend mitigation strategies to keep projects on track.
• Cross-Functional Collaboration: Partner with Engineering and Manufacturing leads to define milestones and track actual progress against forecasts.
• Reporting: Prepare status dashboards and performance reports for project leadership to ensure full visibility into the project lifecycle.
• ERP Management: Maintain accurate scheduling data and project controls within our internal systems.

What You Bring

• Experience: 3–5+ years in project scheduling or project controls (Manufacturing or Industrial background preferred).
• Education: Degree or Diploma in Project Management, Business, Engineering, or equivalent practical experience.
• Technical Skills: Advanced proficiency in Microsoft Office and experience with ERP/MRP systems.
• Mindset: A detail-oriented self-starter who can bring order to a fast-paced, changing environment.

Why Apply Now? We are planning our next stage of growth today. By applying to our talent pool, you get on our radar early for a key role in our 2026 expansion.

To Apply: Send your resume to Katrina@upstreamdata.ca with the subject line: Future Talent: Project Scheduler - {Your Name}

At Upstream Data Inc., we provide innovative solutions and services to support the energy and industrial sectors across Canada and the U.S. Our team is committed to safety, quality, and efficiency, delivering reliable results for our customers while fostering a collaborative and supportive workplace. We value teamwork, continuous improvement, and giving our employees the tools and opportunities to grow their careers.

This is a full-time, on-site position in Lloydminster, AB. 

Position Summary
The Logistics Administrator is responsible for supporting outbound shipping and logistics operations for Upstream Data Inc.’s Canadian and U.S. locations. This role ensures shipments are prepared, documented, and tracked accurately while maintaining compliance with domestic and cross-border regulations.
In addition to logistics responsibilities, the role provides support to the parts and inventory area during periods of low shipping activity. The ideal candidate is organized, detail-oriented, and capable of balancing multiple priorities while maintaining excellent communication with internal teams, carriers, and external partners

Key Responsibilities

• Manage day-to-day outbound shipments for Canadian and U.S. locations, including preparing packing slips, bills of lading, and courier documentation
  
• Assist with basic shipping and receiving tasks, staging outgoing orders, and verifying incoming deliveries
• Report discrepancies, damaged goods, or missing items as needed
• Support the parts and inventory area during periods of low logistics activity
• Schedule pickups and deliveries with couriers and freight providers
• Coordinate domestic and cross-border shipments to meet operational and customer timelines
• Communicate shipping requirements and delivery updates to internal teams and external partners
• Prepare and review customs and trade documentation for shipments between Canada and the U.S., including tariffs and HS codes
• Liaise with customs brokers and freight forwarders to ensure shipments are processed accurately and compliantly
• Ensure shipping activities meet applicable transportation and trade regulations
• Track shipments and provide timely updates to internal teams
• Maintain accurate shipment and compliance records in ERP systems or internal tracking tools
• Assist with logistics reporting and process improvement initiatives

Qualifications & Skills

• Post-secondary education in logistics, supply chain, or business administration is an asset
• 2+ years of experience in shipping, logistics, or administrative support preferred
• Familiarity with domestic and cross-border shipping between Canada and the United States
• Knowledge of customs documentation, HS codes, and tariff considerations is an asset
• Experience supporting shipping, receiving, or inventory operations is an asset
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Proficiency with Microsoft Office (Excel, Outlook) and shipping/ERP systems is preferred
• Valid driver’s license with access to reliable transportation
• Ability to provide a clean driver’s abstract upon request
• Strong communication and teamwork skills

Working Conditions

• Primarily office-based, with regular interaction with warehouse, shipping, and parts/inventory areas
• Occasional time spent on the shipping floor or production areas to support logistics or inventory tasks
• May require lifting or moving small packages and materials in line with safe lifting practices
• Standard business hours, with occasional flexibility required to meet shipping deadlines or carrier schedules

Upstream Data Inc. is seeking a highly motivated and detail-oriented Machinist to join our team in Lloydminster, AB. If you are a technically inclined professional with expertise in precision machining and a commitment to quality, we want to hear from you!

Key Responsibilities:

As a Machinist, you will be crucial in creating high-quality, precision parts using a variety of machine tools. Your primary duties will include:

• Precision Machining: Setting up, operating, and maintaining a diverse range of machine tools, including conventional lathes, milling machines, and Computer Numerically Controlled (CNC) machinery.

• Blueprint Interpretation: Studying and interpreting complex blueprints, drawings, and specifications to determine production processes, tolerances, and material requirements.

• Setup and Programming: Executing equipment setup and programming for CNC machinery to ensure optimal operation and quality production.

• Quality Assurance: Utilizing precision measuring instruments (e.g., calipers, micrometers, dial indicators) to verify the dimensions of machined parts, ensuring strict conformance to specifications and established tolerance criteria.

• Maintenance & Troubleshooting: Performing required preventative maintenance, detecting equipment malfunctions or out-of-tolerance machining, and making necessary adjustments within your capabilities.

• Assembly: Fitting and assembling machined metal components and subassemblies to industry standards.

• Safety & Compliance: Adhering to all relevant industry safe work practices, company policies, and provincial/federal safety and environmental regulations.

What You'll Bring:

We are looking for candidates who are adaptable, technically proficient, and committed to maintaining a high standard of work.

Qualifications & Skills:

• High School Diploma required.

• Proven Technical Aptitude and mechanical skill.

• Must be able to read, write, and communicate effectively in English as it relates to the job.

• Ability to follow detailed written and oral instructions precisely.

• Adaptability to frequent changes in the work environment and competing demands.

• Maintain current safety tickets for any required field work.

Physical & Working Conditions:

• Ability to lift and carry objects up to 50 lbs.

• Manual dexterity is essential.

• Ability to remain standing for long periods of time.

• Comfortable working in a frequently noisy environment.

• Required to wear Personal Protective Equipment (PPE), including safety glasses and steel toe boots.

If you meet the qualifications and are eager to contribute your skills to a detail-oriented manufacturing environment, please submit your resume and cover letter today!

The Field Services Manager is responsible for overseeing and coordinating all field service activities for Upstream Data. This role ensures efficient planning, execution, and follow-up of preventative maintenance, warranty processes, and service calls, while also supporting business growth through customer relationship management and contract development. The Field Services Manager will manage the field services team and serve as the main point of contact for customers regarding field service operations.

Qualifications: 

• Strong mechanical knowledge of natural gas engines, generators, variable speed drives and/or oilfield artificial lift production systems.

• 15+ years of experience in field services, coordination, maintenance planning, or related mechanical/operations roles.

• Leadership experience with the ability to manage and motivate a technical team.

• Strong organizational and time management skills with a focus on efficiency.

• Excellent communication and customer service skills.

• Proficiency in MS Office, Google Suite and service management software is an asset.

• Valid driver’s license and ability to travel to field locations as required.

• Ability to provide a clean driver’s abstract.

Job Duties

Service Planning & Coordination

• Forecast upcoming preventative maintenance (PM) requirements and create service schedules.

• Consolidate and optimized PM and service callouts into efficient field trips to optimize costs and downtime.

• Assign and coordinate daily activities of field service technicians.

Warranty & Compliance

• Administer and execute warranty claim processes, ensuring timely communication with customers, operations, and administration.

• Maintain accurate service records, reports, and compliance documentation.

Customer Service & Satisfaction

• Follow up on completed service calls to ensure customer satisfaction and address any outstanding concerns.

• Act as a key contact for field service customers, building and maintaining strong relationships.

• Collaborate with Sales team to identify and implement improvements needed to increase customer retention and growth

Business Development & Strategy

• Develop and implement a business plan for securing new maintenance contracts and service agreements.

• Support the establishment of new field service locations in alignment with company growth objectives.

• Identify and engage with key field services subcontractors

Team Leadership

• Lead, mentor, and support field service team members to ensure high performance and safety standards.

• Foster a culture of accountability, communication, and continuous improvement within the team.

All other tasks and duties as assigned. 

Work Conditions

• Use of Personal Protective Equipment (PPE) may be required (e.g., hard hats, safety boots).

• Exposure to outdoor conditions including heat, cold, dust, and noise may occur.

• Manual dexterity and the ability to lift, climb, and work in varying physical conditions are occasionally required.

• Primarily office-based in Lloydminster with frequent travel to field sites.
  Full-time, salaried position with occasional after-hours or weekend requirements based on service needs.

Working Hours:

Normal working hours are 8 working hours from 8:00 am – 4:30 pm Monday-Friday with a 30 minute lunch break. Employee is expected to start work no later than 8:00 am weekdays